THIS DOCUMENT IS AN ELECTRONIC RECORD
In accordance with the Information Technology Act, 2000 (“IT Act”) and applicable rules thereunder, including the Consumer Protection (E-Commerce) Rules, 2020, this document is published and does not require physical or digital signatures.
PLEASE READ THESE TERMS AND CONDITIONS (“T&C”) CAREFULLY.
By accessing, browsing, or using www.kaalathebeauty.in or its mobile version or app (collectively, the “Website”), or by purchasing any product from Kaalathebeauty (the “Company” or “we” or “us”), you agree to be bound by these T&C.
Eligibility
Only persons who are legally capable of entering into a binding contract under the Indian Contract Act, 1872, may use or transact on the Website. If a minor wishes to use the Website, such access must be through a legal guardian. Entities must be represented by duly authorized persons.
Amendment of Terms
The Company may revise these T&C at any time. Updates will be posted on the Website and will become effective upon publication. Your continued use constitutes acceptance of the amended T&C.
Lawful Use
The Website may be accessed only for lawful purposes. You are solely responsible for complying with applicable laws, regulations, and usage norms.
Account Suspension
We reserve the right to disable any user account that violates these T&C or our fair usage policy.
PRODUCTS
Terms of Offer
The Website offers certain products (“Products”), including free or trial products, for sale. By placing an order, you accept these T&C. Products are for personal use only and may not be resold without permission. Orders suspected to violate these terms may be cancelled or modified.
Availability and Accuracy
We may modify, suspend, or discontinue any product without prior notice. While we aim for accurate descriptions, the Website may contain errors or outdated information. Product images are indicative only.
Customer Communication
By accessing the Website or placing an order, you consent to receive communications (email, SMS, calls, etc.) from us. You can opt out via:
- Link in promotional emails
- Email to our support address
- Written request to our office address
Proprietary Rights
All content, trademarks, and product designs are the property of the Company and are protected under Indian IP laws. You may not reuse, copy, or distribute any content or products without authorization.
Tax
Product prices include applicable taxes. You are responsible for any additional taxes related to your purchase.
WEBSITE
Your Account
You may only create one user account. You are responsible for maintaining confidentiality and for all activities under your account. Unauthorized sharing or access may result in account suspension.
Third-Party Use
If you use the Website on behalf of another person or entity, you must have proper authorization. Misuse may lead to liability.
Security Breach
If you suspect your account security is compromised, notify us immediately. We may suspend or block accounts without notice if needed.
Content and IP
Information on the Website, whether original or linked from third-party sites, is not guaranteed to be accurate or complete. You may not reproduce or distribute Website content without permission.
Third-Party Links
External links are provided for convenience. We are not liable for the content or actions of third-party websites.
Use Restrictions
You agree not to use the Website for unlawful or harmful purposes including spam, harassment, hacking, or spreading malicious content.
License
You are granted a limited, non-exclusive right to use Website content for personal purposes. Commercial use requires written permission.
User-Generated Content
By posting content, you grant us a worldwide license to use it. We are not responsible for user interactions or content and reserve the right to moderate or remove content at our discretion.
Site Security
You must not attempt to hack, overload, or disrupt the Website. Violations may lead to civil or criminal liability.
PAYMENTS AND DELIVERY
Payment Methods
We accept Credit/Debit Cards, Net Banking, UPI, Wallets, QR, PayPal, and Cash on Delivery.
Chat Support
Customer chat is available for assistance. Misuse (abusive content, selling, etc.) will result in termination of access.
Pricing and Delivery
Prices are inclusive of GST. Orders under ₹599 incur a ₹40 delivery fee; orders above ₹599 are delivered free. Delivery usually takes 5–7 business days but may vary due to unforeseen delays.
Order Tracking
Tracking information is provided via email post-dispatch and is also available on the ‘Your Orders’ section under your account.
DISCLAIMER OF WARRANTIES
Use of the Website and Products is at your own risk. Products and content are provided “as is.” We do not guarantee the accuracy, reliability, or fitness of Website content or products. No warranties, express or implied, are given.
LIMITATION OF LIABILITY
The Company is not liable for indirect, incidental, or consequential damages, including but not limited to lost profits, data loss, service disruptions, or third-party interactions. Our maximum liability, if any, is limited to the amount paid by you.
INDEMNIFICATION
You agree to indemnify and hold harmless the Company, its directors, employees, and agents from any claims arising out of your use of the Website, breach of these T&C, or violation of laws or third-party rights.
PRIVACY
Refer to our Privacy Policy available on the Website for details on how we handle your data.
GENERAL TERMS
Force Majeure
We are not liable for delays or non-performance caused by events beyond our control including natural disasters, strikes, legal orders, pandemics, or internet disruptions.
Termination
We may terminate your access if you violate these T&C. Termination does not waive any accrued rights or obligations.
Governing Law & Jurisdiction
These T&C are governed by Indian law, and all disputes are subject to courts in Delhi only.
No Class Actions
You waive the right to bring claims as part of a class or group action.
Entire Agreement
These T&C constitute the full agreement between you and the Company.
Contact Us
For queries or complaints:
Customer Service Desk
Email: support@kaalathebeauty.in
Timings: Monday–Friday, 9:00 AM – 6:00 PM
